Help Center

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monudesk

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Fathom

Order Management Page

Opening an Order

Order Creation Page

App Settings

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In-App Feedback

This is where you can see everything we're working on and what's coming next. Each card is a feature. Vote on the ones that matter most to your business and we'll prioritize accordingly. When a feature you voted on ships, you'll get an email letting you know it's ready.Have an idea that's not on the board? Head over to the Feedback tab and submit it.

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What's Next for MonuDesk

Dennis RodinFounder | MonuDesk

Hey {name|there}! 👋

I want to mark notes as "External" so customers see them on the portal — similar to how files have an internal/external toggle. Use it for things like "Your stone arrived at our shop" or "Weather delay". Different from stage-based action-required text — this is freeform messaging.

External notes visible on the customer portal

Madeline

MonuDesk

External notes visible on the customer portal

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