Help Center

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Fathom

Order Management Page

Opening an Order

Order Creation Page

App Settings

Customer Portal

Mobile/Phone App

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In-App Feedback

This is where you can see everything we're working on and what's coming next. Each card is a feature. Vote on the ones that matter most to your business and we'll prioritize accordingly. When a feature you voted on ships, you'll get an email letting you know it's ready.Have an idea that's not on the board? Head over to the Feedback tab and submit it.

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What's Next for MonuDesk

Dennis RodinFounder | MonuDesk

Hey {name|there}! 👋

Control who gets notified for customer-portal activity: send approval/notification emails to both the order creator and the owner (not just one); add a settings page to choose notification recipients; and support location-based routing so the right person is notified per location (e.g., Bennington → Shari, Randolph → Tim).

Customer portal notifications: recipients, settings page, and location-based routing

Dennis Rodin

MonuDesk

Customer portal notifications: recipients, settings page, and location-based routing

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