Funeral homes call 6 to 8 times daily checking status. Order stones, pay after delivery. Need $0 payment confirmation.
Current workaround: save as quote, drag to confirmed.
Proper wholesale toggle or "Bill Later." Portal huge for B2B (reduces calls).
Quotes:
- "Portal not useful for families but very useful for B2B."
- Asa supplies 10 to 12 monument companies and growing.
- Holmes Memorials in NY consolidated from 4-5 wholesalers to one because that one offered order tracking.
B2B portal called the next "killer feature" after inventory and insights.