Latest Updates

Hey everyone 👋 Meet MonuDesk Max, our premium plan, built to make you money. Families design their loved one's stone on your website, any hour of the day. Your phone buzzes the second they send it, so you call them first and set the appointment before they ever ring another shop.

Check out this short YouTube video: ⬇️

👀 See it live. Rodin Monument Company is a sample dealer website with Max built in. Design a stone in 3D and send a request, exactly like a family would. Open monudesk.com/demo/rodin-monument-company

🪦 Families design the stone on your website

• MonuStudio on your site: a Design your monument button opens our 3D designer. Families pick a shape and granite, add names, dates, emblems and a vase, and see their stone come to life.

• Bronze markers too: pick Bronze Marker and the family sees real cast bronze, with raised lettering and a polished border, on a granite base if you like.

• It lands as a quote: the request arrives in your Quote column with the family's details, the stone, the inscription and the front and back drawings already filled in. Your team is notified straight away.

• A simple request form too, for families who'd rather just ask. Same result: a quote on your board.

• You set the rules in Settings → Website Leads: start families from your own stones, your best sellers or your latest sold, keep small flat markers text only, cap the lines and characters, and offer only the fonts you carve.

• Text the family back: switch it on and every family who leaves a phone number gets a text the moment their request arrives.

⭐ Google reviews on autopilot

• Automatic review requests: add your Google review link in Settings → Google reviews and switch it on. When an order reaches Completed, the family gets one short email from your name asking for a Google review. Once per order, never twice.

• Every location can have its own link, so each review lands on the right Google profile.

💰 Built to make you money

• Stand out from every other shop. Most monument websites stop at a phone number and a contact form. On yours, families design their stone in 3D tonight, from home. That's the shop they remember.

• Speed to lead wins the family. The moment a request comes in, you get a push notification on the free MonuDesk iPhone app. Call them right away and set the appointment while they're still thinking about the stone. Call within the hour and you're nearly 7x more likely to have a real conversation with the person deciding than if you wait longer (Harvard Business Review).

• One extra monument a year covers it. On yearly billing, Max is $3,000 a year more than Pro. With a $3,000 average order, a single extra sale from your website pays the whole difference. Every order after that is on top.

• Your website works the late shift. Families shop after work and after the funeral home. Max takes their design and their details while you're closed.

• No more guessing about ads. You see what every confirmed order cost you, so you know which campaigns to keep.

• Run your own numbers: Settings → Billing → See if Max is worth it. Your all-time average order is already filled in from Business Intelligence, so you see right away how many months of Max one family pays for. Change the number if you like.

🧮 Test if Max is worth it for your shop. Pick your average order on our pricing page and see in two clicks how many months of Max one family pays for. Run the numbers on monudesk.com/pricing

🤖 MonuBrain, the AI that knows your orders

• Ask in plain words on your Dashboard: "Which orders are in Cemetery Approval?", "How much did we take in last month?" MonuBrain answers from your own MonuDesk data in seconds.

🖼️ Your best work, on your website

• Gallery → Show on website: pick the stones you're proudest of and they appear in a gallery on your own website, sorted by stone type, color and location. Drag across your photos to pick many at once.

📈 See exactly which ads bring in orders

• Google Ads connection (Settings → Integrations): MonuDesk reads what every campaign cost, every night. Read only, it never touches your ads, budgets or bids.

• Website Leads report (Dashboard → Business Intelligence → Website leads): leads, priced, confirmed and revenue, plus what each lead and each confirmed order really cost you once Google Ads is connected.

• Teach Google what a sale looks like: switch on Send confirmed orders to Google and Google Ads learns which clicks became real orders.

• Website and Ad tags on your order cards show where every order came from.

Getting Max

• Settings → Billing → Upgrade to Max: you get credit for what's left of your current plan, and Max unlocks for your whole team right away. Everything in Pro comes with it.

• Running a Google Ads package with us? Ask about a free Max pilot.

Hey everyone 👋 One busy week and now this app’s got 56 new features and upgrades. Take cards right from the order, bring your old data in from a spreadsheet, switch to dark mode, and let families accept and sign online. Not on MonuPay yet? Apply here.

💳 Take card payments inside MonuDesk

• Record Payment → Card (MonuPay): charge phone and counter cards right from the order.

• Updates itself: receipt, QuickBooks, balance and to-do.

• Card fee shown first when the customer pays it.

• New Quote → Received as → Card (MonuPay): charge the deposit as the order is created.

• Safe: the bank's decline reason on screen, no double charges.

• Send Payment Link: the family pays by card in their portal.

• Bank payments (ACH): checking or savings, flat $20 fee, clears in 2 to 5 business days.

• Apply in 3 steps: Get Started, pick who pays the fee, finish the pre-filled form. US and Canada. Apply now

📥 Import from a spreadsheet

• Settings → Import: cemeteries, vendors, contacts, inventory and orders from CSV or Excel.

• Columns map themselves, and you review every row before saving.

• Old orders arrive with purchaser, cemetery, stage and promise date.

• Undo any import in one click.

🌙 Dark mode

• Settings → Profile → Theme: White, Blue or Dark, per person, on every device.

⚙️ A tidier Settings

• Grouped menu: Account, Order Creation, Workflow & Pipeline and more.

• Own pages for Stages, Card Display, To-Dos, Order Alerts, Taxes, Stone Itemisation and Accessories.

• Search finds settings inside every page.

• Your logo: resize it and remove its background.

✍️ Families accept their order online

• Accept Your Order: families sign in the portal, and the assigned person is notified.

• Accept, then pay by card in the same visit. Set up MonuPay

• Contract only after confirmation: Settings → Customer Portal.

• Quote options: the family picks Quote A, B or C.

• Drawing change requests straight from the portal.

• Share a sketch with the family in one click.

• Portal links by text to every mobile number.

• Get paid from the text: the same link takes card payments. Set up MonuPay

• Stage text and "Action required" stages in Settings → Stages.

• Pre-need orders greet "The [last name] Family".

• Visit Website button in the portal.

📸 Photos, colors and monument types

• Porcelain, Steel and Granite photo lists in Settings → Accessories.

• 32 steel sizes ready, B&W and color.

• Search sizes like 9x12, each in its own unit.

• Material first when adding a photo to a quote.

• Bronze Markers show only your bronze colors.

• Reorder monument types, and Flat or Serp tops for slant markers.

• Impact etching and the RememberTag QR code.

🔔 Board, alerts and reminders

• Drawing Reminders: a violet strip and a notification when a drawing is late.

• Decedent names as "Smith, John" on cards.

• Dismiss an overdue alert with one click.

📊 Business Intelligence (Pro)

• Quote conversion rate by month.

• Payments collected by method, ranked.

• MonuPay payments count themselves, no typing. Apply for MonuPay

📱 On your phone

• Get the iPhone app from the QR code in the sidebar.

• Scanner: file signed paperwork on the order.

• Switch locations and log out from your phone.

🪦 Cemeteries and orders

• More cemetery contacts: office, sexton and more, tap to call.

• New Quote shows the order number it will get.

• QuickBooks: link an existing customer, no duplicates.

• Decimal sizes and half-inch polished margins.

• Hover the stone price for the base share, and finish presets for the polished sides.

• Text stays as typed: line breaks and spacing kept everywhere.

• New quotes show on the board instantly, and Save as Quote finishes after a dropped connection.

• Order screen: every action on one line.

🧾 Documents

• Shop ticket: payment status, last payment, promise date and section / lot / space.

• Combined invoices name each decedent.

• Bulk POs print the family name.

• Long orders continue cleanly onto the next page.

The rest

• Lead source on every contact.

• Partner orders land in the location you pick.

• Orders from other locations open for the whole team.

💳 Ready to take cards? Apply for MonuPay in Settings → Integrations.

Hi there! 👋 MonuDesk is now on the App Store. Same login, same orders, same team, now on your iPhone. Check today's installs from the cemetery, move an order along from the truck, and file the signed contract before you leave the funeral home.

👉 Download MonuDesk on the App Store and sign in with the email and password you already use.

🏠 Your whole day on one screen

• Home: your tasks, reminders and assignments, urgent installs and drawings waiting for approval, ready before you unlock the shop.

• Orders: one column per stage, with balance due, cemetery and open to-dos on every card. Press and hold a card to drag it to the next stage.

• Search: the magnifier next to the tabs finds any order in seconds.

• + New Quote: the full quote wizard, inscription and lettering included, sized for your thumb.

🔔 Push notifications and Catch up

• Push notifications: orders assigned to you, stage changes, new install dates, tasks, @mentions, drawing approvals, website leads, reminders and partner updates reach your phone the moment they happen.

• More → Settings → Profile → Notifications: choose what reaches your phone and set quiet hours. The bell in MonuDesk always keeps everything.

• Catch up: tap the bell and work through what came in overnight one card at a time. Open the order, keep it unread, or mark it read.

• View all: the full feed, filtered by type or by who sent it.

🚀 How to get it

1. Open the App Store on your iPhone and search for MonuDesk, or tap here.

2. Sign in with your usual MonuDesk email and password.

3. Tap Allow when your iPhone asks about notifications.

The app is free for everyone on your MonuDesk account, so send this to your team too. 📲