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Comments6

  • Joe

    •

    Apr 10

    Old invoices are rounding the total instead of exact tax

    • Dennis Rodin

      Team•

      Apr 10

      Hey Joe, thanks for reporting the issue!

      Sales tax is not calculating because you have problably not set up the tax in your company settings. Regarding the tax rounding, we are already working on it. This is a known issue that will be resolved next week

      • Joe

        •

        Apr 13

        Sales tax is set up in company settings. It was correct at first, but now it is rounding old invoices and rounding on new ones.

        • Dennis Rodin

          Team•

          Apr 14

          We’re on it. Expect a fix either on Wednesday or Thursday.

          • Joe

            •

            Apr 15

            Will this not update old invoices that were changed? Current entries are still incorrect on sales tax.

            • Dennis Rodin

              Team•

              Apr 15

              Well, to update orders you need to:

              1. Click Edit Order

              2. Click Add in the last tab

              3. Click Update Order

              And then It will update with the correct value.

              This way you can refresh the pricing to the correct amount.

              Tomorrow we are rolling out a fix as part of tomorrow's update so I’ll give you a short phone call tomorrow to fix this and for me to see if your inquiry is resolved