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Lettering Line Item Keeps Coming Back

Every time I create a quote or order, the lettering line wants to automate a value of $410. Every time I enter it, it re-appears in the next screen. When I delete it in the last screen (order review), it still shows up as a line item and in the subtotal, but not the total (total price is correct and does not reflect the lettering item). Please see ORD-140

Status: Completed2 comments

Comments2

  • Dennis Rodin

    Team•

    May 13

    Hey Scott, we will check into it today. Apologies for the late reply!

    • Dennis Rodin

      Team•

      May 16

      Hi Scott, I just checked ORD-140 and lettering&carving is $0 on my end. Can you confirm this has been resolved from your side? I believe you have edited the order