June 29th, 2026

New

Improved

Fixed

Welcome to the new MonuDesk experience

This is the biggest MonuDesk update by far. We rebuilt, refined, and sped up nearly every corner of the app: 12 major new features, 25 improvements, and over 100 bug fixes, all in one release. Creating a quote, talking to your customers, keeping your team in sync, it all just got better. Here is the tour.

πŸš€ The New Quote, completely reworked

The heart of MonuDesk was rebuilt from the ground up, and it shows at every step.

  • A brand-new Sketch and Inscription experience, rebuilt from the ground up to be far more intuitive and capable, with new shapes, text, photos, and freehand drawing

  • Style every line of the inscription on its own, from the lettering to the carving technique (Sandblasted, Shaped, Laser Etched, or Hand Etched), so each line of the stone looks exactly how you want

  • Create accessory-only orders, and add as many accessories to an order as you need

  • Add additional contacts to an order

  • Set the direction the monument faces

  • Apex and Custom top shapes, emblem upload, and bevel sizes that accept a slash like 10/2

  • A nicer final review screen, and a cleaner view when you open an order

πŸ’¬ Conversations: email, built in

Send and receive customer email without ever leaving MonuDesk.

  • Connect your Gmail or Microsoft Outlook account

  • Every thread sits right next to the matching contact, so you always have the full picture

  • Link an order to a conversation and pull its files straight into your reply, so everything is in one place

  • Private mailboxes for each team member, plus shared inboxes, ready-made templates, and a saved signature

πŸ”” @mention your team, and never miss a thing

The one your whole team will feel every day. Type @ to mention a teammate in a note or a to-do, and they get pinged instantly in the brand-new Notification Center.

  • @mention anyone in an internal note or a dashboard to-do

  • Assign a to-do to more than one teammate, and link it straight to an order

  • A new bell in the top bar shows assignments, mentions, and rescheduled installs in real time

  • Every notification jumps you straight to the right order, board, or calendar

πŸ“… The Installations Calendar

Plan every install on a real calendar.

  • Schedule installs with a promise date and a separate install date, and set the install time

  • Assign team members to installs, and each person sees just the events that are relevant to them

  • Weather aware: flags likely weather delays for daytime installs

πŸ” Roles and permissions, done right

As the owner, you decide exactly how MonuDesk looks and feels for everyone on your team.

  • Start from ready-made role presets for owners, office staff, sales, field, and shop

  • Control what each person can and cannot see across the whole app, down to hiding prices and gating settings

  • Customize any role completely to match how your shop works

  • Assign any order to a specific team member from the top of the order

✨ Even more

  • Documents got a full refresh: a cleaner Order Details box, sales receipts, and a redesigned two-page shop ticket

  • A smoother orders board and faster loading across the app

πŸ”§ And over 100 bug fixes

Alphabetical vendor and cemetery lists, short order names, smarter weather flags, and a big batch of quote, payment, and note fixes.