May 16th, 2026

Scroll down to see what the team cooked up this week π¨βπ³
π οΈ Customer Portal for service orders
Service orders (lettering, cleaning, restoration) can now use the Customer Portal. Monument-specific progress sections are hidden and the portal focuses on documents.
π¨ Edit sketches after the order is created
The sketch builder used to lock the moment you saved an order. Now you can keep editing in the edit-quote flow.
π§ More control over your workflow steps
The workflow editor in Settings, Orders & Workflow now lets you rename, add, and delete way more steps and tasks than before. Shape the workflow to match how your shop actually runs.
π Edit your order dates inline
Click any date on the order card or in the Order Overview to edit it. Pickers open in place, save instantly, and update everywhere.
Great for entering older orders without a wrong "Order Created" date stuck on them.
π Email attachments in the notes & files section
The file picker also accepts email files, so you can drop email threads onto an order for full context.
Also in this update
Smart Search now lets you search for
(cleaning, restoration, engraving)
Autocomplete fills in ZIP codes and defaults the country to USA on the first step of the new quote window
Settings popup now opens instantly
Typing lag in Service Descriptions is fixed
Inscription Preview shows all decedents when opening an order
Flat and Slant marker finish boxes are clickable again (thanks @Kaleigh)
$0 orders can now be saved and confirmed (warranty work, comps, replacements)
Sketch builder auto-selects newly added text so you can drag it right away
MONUMENT/SERVICE badges on order cards show when the filter panel is expanded
Head to app.monudesk.com and explore.